Andrus Plumbing and Heating, Inc. ratings, reviews and complaints - Plumbing Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Andrus Plumbing and Heating, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Established in 1947, Andrus Plumbing, Heating and Air Conditioning has provided customers throughout South Orange County with expert solutions to all plumbing, heating and air conditioning needs. License: C36 C20249778 Servicing b

Primary Contact:	June Dee (Owner)
Business Started:	1/1/1947
Social:

About Andrus Plumbing and Heating, Inc.

Servicing both commercial and residential accounts, we've maintained the largest customer base in Laguna Beach for several years. Proudly named"Laguna Beach's #1 Plumbing, Heating and Air Conditioning contractor" for several consecutive years.

We pride ourselves on providing our customers with the best quality parts and service guaranteed.

Awarded Plumbing Contractor of the Decade.

Feel free to call or email any time with comments or questions and our qualified staff will be happy to assist you no matter the hour of day or night.

"Our job is your family's health and safety" - Thanks for visiting from the team at Andrus.

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Licensing

California State Contractors License Board

Verified License

License Number: 249778
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Daisy Plumbing

Andrus Plumbing Inc.

Websites:
There are no additional web sites.

Contacts:

James Dee (President/RMO/CEO)

Reputation Report

Andrus Plumbing and Heating, Inc.

Complaints and Resolutions

Other Information