Apex Financial Solution, Inc. ratings, reviews and complaints - Mortgage Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants allege receiving misleading and deceptive advertising. Complainants report receiving solicitations that resemble government or federal mailings stating their homes are in foreclosure; however their homes were not in foreclosure and never were in foreclosure.~~The company generally responds to complaints alleging their advertising agency received erroneous data and the letters were sent to the incorrect audience.

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Complaint Closing Statistics

0 complaints against Apex Financial Solution, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The company's busienss is providing real estate mortgage services.

Primary Contact:	Mohammad Ghafarinia (President of Operations)
Business Started:	12/31/2008
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01526380
Status: Expired

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Apex Financial Solution

Websites:
There are no additional web sites.

Contacts:

Mimi Ghazi (Vice President/Broker)

Masheed S. Ghazi (Broker)

Other Categories:

Other Real Estate Services

Reputation Report

Apex Financial Solution, Inc.

Complaints and Resolutions

Other Information