Apple Valley Transfer & Storage, Inc. ratings, reviews and complaints - Moving and Storage Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Apple Valley Transfer & Storage, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Apple Valley Transfer & Storage, Inc. is locally owned and operated by people who live and work in our High Desert community. Our goal is to provide you with an easy moving experience that will save you time and money!

Primary Contact:	Jeanette Miller (President)
Business Started:	10/21/1991
Social:

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Licensing

Companies offering to move household goods within the state of California are required to register with the California Public Utilities Commission (PUC). For the most up-to-date information regarding licensing status, consumers may contact the PUC by visiting their website at http://www.cpuc.ca.gov/PUC/transportation/ or by calling (800) 877-8867.

For businesses outside of California, please check with the agency that regulates this industry.

For moves between states, movers are required to register and be licensed by the Federal Motor Carrier Safety Administration (FMCSA). For the most up-to-date information regarding a license status, consumers may contact the FMCSA by calling (800) 832-5660 or by visiting their website at http://li-public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_carrlist

As of our last verification on February 23, 2006, this company's moving license, number Carrier ID MTR0173539, is listed as active with the Public Utilities Commission (PUC). This company is licensed to provide moving services within the state of California. For the most up-to-date information regarding licensing status, consumers may contact the PUC by calling (800) 877-8867.

As of 3/23/2006 we verified that this company was licensed to provide household goods moving services, MC #553473 with the Federal Motor Carrier and Safety Administration. To verify licensing, visit http://li-public.fmcsa.dot.gov.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Apple Valley Transfer Storage

Apple Valley Transfer & Stge

Websites:
There are no additional web sites.

Contacts:

Irma Layton (President)

Jeanette Ladner (Manager)

Other Categories:

General Trucking

Reputation Report

Apple Valley Transfer & Storage, Inc.

Complaints and Resolutions

Other Information