Aquamarine Pool Service ratings, reviews and complaints - Swimming Pool Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Aquamarine Pool Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Aquamarine Pool Service is a veteran owned company that offers quality workmanship, outstanding customer service, sound advice, and attention to detail.

Primary Contact:	Marc Aldridge (CEO/President/RMO)
Business Started:	6/29/2018
Social:

About Aquamarine Pool Service

Our swimming pool and backyard will be cared for like it's our own. We dedicate ourselves to the highest level of customer service regardless of the opportunity, size, or complexity; always seeking 100% customer satisfaction. Aquamarine Pool Service will strive to be your pre-eminent provider of superior pool services through consistently improving the quality of our services, reliability, and dependability.

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Licensing

California State Contractors License Board

Verified License

License Number: 1041315
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Jessica Aldridge (Vice President)

Customer Service

Anthony McMillen (RMO)

Other Categories: