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Arby's

20 inquiries |
Fast Food Restaurants

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1504 Armory Drive
Franklin, VA 23851 | Get Directions

(757) 516-2894

http://www.arbys.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/25/2019 Cassandra S.

Does not know the business he is suppose to be running

The owner of the best is rude to worker. Does not know the business he is suppose to be running. What he do know is how to cut corners on the building and the equipment.. Comes in doesn't wash hands or put on gloves to touch food. Go in the trash and sell food his worker put in the trash cause it's not fit to serve but he will remove it and serve it to ppl. Running customer away and workers cause he himself can not run a business but like the idea of money. In order to make money in a place is to put money in to it and not try to beat the system. The owner Ray.. is the worst business owner I know someone needs to save the Arbys in Franklin before it will be no Arbys there and the Company as a bad name cause of this one person Ray of Franklin Arbys. Look in it before he causes the business to lose workers and make the company look really bad .. No one wants to work for or around this man..

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Arby's closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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