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Arrowhead Deli

28 inquiries |
Convenience Stores

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1831 Coal Heritage Road
Bluefield , WV 24701 | Get Directions

(304) 327-5321

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/11/2019 Heather P.

The employee was very rude to me and this isn't the 1st time

I went into the store about a week ago to purchase a few items. The employee was very rude to me and this isn't the 1st time. I've talked to the owner about this on the previous times. On this one night he was cussing me out telling me to get the f out of the store I told him to give me my money and I would he threw the money at me. While I'm picking it up he was continually cussing me out and treating me. I'm not the only person with problems down at this store they double charge on debit cards and sell alcohol to minors all the time. Everyone has tried to talk to the owner and nothing seems to change. Cops are there a lot because of drug activity and this 1 employee having guns out threatening customers. It to be fine or this employee be fired. He doesn't need to be working with the public. Even if they would stop the sell of alcohol to minors would be an improvement. Zero stars is how I rate my experience

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Arrowhead Deli closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is convenience stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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