Ascend Insurance Agency ratings, reviews and complaints - Insurance Brokers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Ascend Insurance Agency closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We are an Independent Insurance Agency representing many different insurance companies throughout Indio, La Quinta & Palm Desert, California. Our goal is to provide excellent customer service with coverages at an affordable rate.

Primary Contact:	Dennis VanBuskirk (President)
Business Started:	1/3/2006
Social:

About Ascend Insurance Agency

Ascend Insurance Agency has been serving the personal and business insurance needs of California individuals and businesses for many years. We are members of the Palm Desert Chamber of Commerce among other trade associations with whom we work closely to provide timely and accurate risk management services.

We make sure that you are covered today and in the future for your Auto, Home, Life, and Business Insurance, so that you can focus on what is important to you and your family. Our objective is to assist you in identifying your needs and concerns so that we can put together a plan that's easy to understand.

The companies we represent are some of the finest in the industry. We make sure the companies we represent have excellent customer service as well as a reputation for fast and fair claims assistance. We will find the best company for your specific needs and give you the highest level of protection.

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Licensing

California Department of Insurance

Verified License

License Number: 0F44130
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Vanbuskirk Enterprises, Inc.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Life Insurance Services

Insurance Agents and Services