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Ascension at Ironwood

  12 inquiries |
Apartment Rental and Leasing

2550 West Ironwood Hill Drive
Tucson, AZ 91709
| Get Directions

(888) 221-5359

https://www.ascensionatironwoo...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/13/2024

They don't take care of requests

I rented from this business and Management tried to illegally charge us for utilities. We tried to resolve it but their business hours did not reflect when they were actually in office so it was difficult to get solved. While we lived their they would state they resolved maintenance requests and no one would show up to fix the problem. We asked for clear communication from the office and instead we got told not to tell them how to do their job. Once we received our deposit we couldn't cash the check because they made a mistake in wording. When I called to get it fixed the office staff said "no one else had this problem" and "the bank must've made a mistake " We finally received our check over a month later. Actually take care of requests and be open when they say they are and communicate more effectively with clients

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Ascension at Ironwood closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company offers apartment rental and leasing.

Primary Contact: Leasing Office
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.