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Associated Supermarket

82 inquiries |
Convenience Stores

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3120 West York Street
Philadelphia, PA 19132 | Get Directions

(215) 228-9402

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/2/2020 Ramona B.

The store name is Associate Super Market located 3120 york st. The sales associate is so disrespectful and I feel discriminated against because he always treat me like a nobody and Damn It. I matter. I'm a 53yr old black women who respect all human being. Most of the time I play lottery or but scratch off tickets. When I'm the first to walk in the store and other people come behind me he make me wait until he wait on all people that make a purchase. He buy illegal merchandise from people and hell yells at me when other customers are in the store. Tell me to get the hell out when I talk back to him also he called me a monkey in Spanish and I found out because the other customer that was in the store was a Spanish man!!. I'm tired of being discriminated against and treat disrespectful. I ask for the manager name and # he wouldn't give it to me. PLEAS E help me with this issue/dilemma. I MATTER.!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Associated Supermarket closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is convenience stores.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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