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Astoria Deli Grocery

46 inquiries |
Independent Grocery Stores

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3620 Astoria Blvd.
Astoria , NY 11103 | Get Directions

(929) 208-0098

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/7/2021 Chris K.

The manager tried to rip me off.

I ordered four large ice coffees, I paid the whole bill the first time with a twenty, only three ice coffees came. Then i is called the deli I told the guy I payed four all four and only three came so he sent the fourth to my house and the delivery guy had a bill and I said I don't have to pay for this I already payed the whole bill the first time . Then the boss on the phone says that he didn't charge me on the fourth which is bs cause I payed for all four the first time with a twenty. So the manager why works there at the 6:30-7:00 pm shift tried to rip me off and lie to me to get more money out of me. He tried to scam me and rip me off and lie to nevti get more money off of me. There number three call is 929 208 0098 Call him at his six thirty shift and speak to the manager who works at that time about this and yell at him at have him fired from his job.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Astoria Deli Grocery closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is an independent grocery store.

Primary Contact:	Owner
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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