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At Home Properties

38 inquiries |
Property Management

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2501 Texas Avenue South Suite A100
College Station, TX 77840 | Get Directions

(979) 696-5357

http://www.brazosvalleypropert...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/1/2018 Camille B.

They need to correct their attitude when dealing with the public finish their repairs in timely manner.

I want complain about the nasty attitude that this business has toward and how the are keeping people rental deposit's. So many people have complain about this reality their maintenance work is bad my roof fell in on my head they never once checked to see if I was okay or offered to help me .They sent a roofer two weeks later to fix the roof. That's not the worst of it the ceiling in kitchen also was leaking and they cut a whole in roof in May and the roof stayed like even in the month of may thru July even after we move out, this a bad company their customer skill are horrible this company that would tell anyone about I would rate them a score of 1 that just that bad .

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against At Home Properties closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is property management.

Primary Contact:	Lynn Powell (Broker Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Management Office

Melissa Clinton (Broker Associate/Owner)

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