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ATI Physical Therapy

  164 inquiries |
Physical Therapy Services

23143 Woodward Avenue
Ferndale, MI 48220
| Get Directions

(248) 237-4599

https://locations.atipt.com/fe...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/14/2020

Follow governor's orders stay home save lives until 04/30/2020.

Upon inquiring on safety protocol entering and exiting the facility (due to Covid 19 Rapidly increasing in Detroit Metro area) for patients and new patients from ATI Physical Therapy-Ferndale location 23143 Woodward Ave (248) 268-5742. I reached out to Ferndale Police Department Officer Wolowiec took the call regarding my concerns of the facility response to the Governor's issued order order stay home save lives until 04/30/2020. The staff states during the call "were a private facility that ruling doesn't abide to us", "We have CDC guidelines" , "its up to the patient rather or not they want to wear a mask", "we have 900 facilities that are remaining open", "Our prescreening process is done by telephone and a check for flu like symptoms are done onsite" I feel as a concerned citizen and physical therapy patient at Rehab One and most Clinics have went virtual telecom services vs. Placing the patients safety at risk ATI Physical therapy is not a Medical facility for Covid Testing nor determine whether or not a patient may be exposed the virus immutes slowing through the body and is a symptomatic. I feel ATI is not striving to protect its patients! Follow governor's orders stay home save lives until 04/30/2020 and use virtual telecom for patients that require Physical therapy, as most caring facilities are doing to help stop the spread of Covid 19 (New) to U.S

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against ATI Physical Therapy closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is physical therapy services.

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Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
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Websites:
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