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Atlantida International, Inc complaints

2583 West Pico Blvd
Los Angeles, CA 90006
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(213) 384-3371

http://www.atlantidainternacio...

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Total Amount in Dispute:
$800.00

Total Amount Settled:
$0.00

Complaint Experience

100%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows that the one complaint brought to the company’s attention was responded to and given proper consideration.

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Complaint Closing Statistics

1 complaints against Atlantida International, Inc closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
1 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

1 complaints against Atlantida International, Inc

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12/31/2020

RESPONSE: Refusing to make an adjustment Amount in Dispute: $800.00 Amount Settled: $0.00

Customer Complaint

10/21/2020

I shipped a package from Los Angeles, California to San Pedro Sula. When it was delivered, the package had items stolen. It was opened and items were taken like electronics and valuable items, only delivering clothes and shoes. An IPhone was taken, two woman perfumes, a lotion for men, headphones and two smart watches. Resolution Sought I want them to pay me for the value of the package, investigate this company because this service does not work and it talks about about this company.

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Company Response

12/14/2020

Company states they have pictures of the box upon delivery and it appears it was delivered intact. The consumer sent a box and paid $50.00 and failed to provide a list of the inventory of the items being shipped. He was offered insurance in case items are missing or damaged, he declined the insurance. The box was delivered to the person intended. No refund is due.

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