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AtUrBest Special Events

226 inquiries |
Wedding Consultants and Arrangement Services

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P.O. Box 560475
Charlotte, NC 28256 | Get Directions

(704) 502-0312

http://www.aturbest2.blogspot....

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/26/2013 ERLINA L.

Scam

I did not know the company has a history of last minute cancellation and slow to no refunds. I was promised a refund for a show that was cancelled November 02, 2013. The first attempt was not complete, the founder Amanda Sherman lied and stated paypal was having problems returning the money. I contacted paypal and was told this was incorrect information. On November 20, 2013 the company Amanda Sherman/(aturbest special events) sent an email stating the check was mailed. I have received more emails of lies but still no refund.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against AtUrBest Special Events closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

AtUrBest Special Events is a full service event production company. Our services range from an intimate wedding for two to a convention for 500 or more.

Primary Contact:	Amanda Sherman
Business Started:	8/19/2011
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Gala Affairs By AtUrBest

Websites:

http://www.nytheweddingaffair.com

Contacts:
There are no additional contacts.

Other Categories:

Convention and Meeting Planners

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