Austin Group ratings, reviews and complaints - Commodities Brokers and Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Austin Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is oil investments. The investment is $9,500.

Primary Contact:	Henry Ramer (Executive Vice President)
Business Started:	1/1/1994
Social:

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Licensing

With certain exceptions, Federal law requires all persons, businesses, or organizations that wish to conduct futures related business with the public to apply for National Futures Association Membership or Associate Status.

To check or verify registration of your broker, advisor or dealer, you may contact the NFA's Information Center. They can be reached by mail at: NFA, 300 South Riverside Plaza, #1800, Chicago, IL 60606-6615, by phone at 312-781-1410 or 800-621-3570. You may visit their website and obtain the same information at www.nfa.futures.org/basicnet or by email to [email protected] . The website contains registrations from the Commodities and Futures Trading Commission, NFA, and the US Futures Exchange.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

When considering any oil and gas investment, we suggest you carefully evaluate the complete offer. Such investments are considered high risks because chances of finding a significant pool of quality grade oil are small, and the majority of land considered as oil fields are already leased or owned by major oil corporations. Such investments are suitable only for those who can bear the risk of substantial loss. Rather than make an immediate decision, insist upon written confirmation of all details of the offer and all verbal promises. Verify that the offer is registered, or exempt from such requirement, with your state securities commissioner. In California, call Kathy Holguin at the Department of Corporations 213-736-2454. Before making your decision, discuss the offer and risks involved, with a trusted business advisor.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Cement Joint Venture 4

Websites:
There are no additional web sites.

Contacts:

Carl Pope (Contact)

Reputation Report

Austin Group

Complaints and Resolutions

Other Information