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AutoNation Honda 385

  65 inquiries |
New Car Dealers

4030 Hacks Cross Road
Memphis, TN 38125-2805
| Get Directions

(901) 795-5900

http://www.autonationhonda385....

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/15/2019

I understand they are in the business to make money but to charged 1000 the cost of a repair is ridiculous in my opinion.

I went on to find out why my check in light was on. After waiting 3 hours I was told it would cost $2000 and take 2 hours to do. I saw my car parked in the exit lane. After paying my bill for having the problem diagnosed, the employee told to have a seat till my car was brought around. They waited another 15 minutes to call me, telling me I was ready to go. I left with a statement of the repair incase I changed my mind. I ordered the 2 parts on line and watched how to repair the problem on YouTube. They cost $200 not $ $1100 and fixed it in 30 minutes not 2 hours. Autonation tried to scam me out of $1800 and 2 more hours of my time. I think the public had a right to know who they are and what kind of business they are running. Tru to run a fair and honest business and stop trying to take advantage of people by cheating them out of their hard earned money. I understand they are in the business to make money but to charged 1000 the cost of a repair is ridiculous in my opinion.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against AutoNation Honda 385 closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's nature of business is new and used car dealership.

Primary Contact: Customer Relations
Business Started: 9/1/1986
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Dobbs Honda
AutoNation Honda Mendenhall
American Way Motors, Inc.

Websites:
There are no additional web sites.

Contacts:

Kevin Callahan (General Manager)
Rick Comans (Manager)

Other Categories: