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AutoNation Nissan

62 inquiries |
New Car Dealers

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8890 Pines Blvd
Pembroke Pines, FL 33024 | Get Directions

(954) 447-3400

http://autonationnissanpembrok...

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/23/2021 Linda T.

Nissan dealership at Pembroke Pines needs more nicer people to work there.

Customer Service is terrible at Nissan dealership at Pembroke Pines. Manger Robert is a person that don't care about the Customers. Manger Robert in service department don't try to help Customers. Nissan dealership at Pembroke Pines needs a nicer Manger that will help Customers have a great experience when coming to get the car service. I would Not recommend for people to come and get service on their car here because the service is terrible. Nissan dealership needs improvement in Customer service at the Nissan dealership at Pembroke Pines. Customer should always have a great experience when coming to get their car fixed. The customer should have a rental car until the car gets fixed by the Nissan dealership at Pembroke Pines. I would like to see a nicer managers that care about them Customers and that will go out their way to make the customers experience great at Nissan dealership at Pembroke Pines. Nissan dealership at Pembroke Pines needs more nicer people to work there.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against AutoNation Nissan closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a new and used car dealership.

Primary Contact:	Sergio Suarez (General Manager)
Business Started:	N/A
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Used Car Dealers

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