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Avanti International Resort

  218 inquiries |
Resorts

8738 International Drive
Orlando , FL 32819
| Get Directions

(877) 821-3010

http://avantiresort.com

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/18/2021

They are very dirty they are very rude and I would never recommend anyone staying here.

We booked for 2 nights when we checked in on our way to our room we saw a dirty needle and syringe on the floor. The bed was so filthy and the room wreaked of Marijuana. I couldn't take the smell. There was also hair in the bed sheets which clearly meant they didn't clean the room. We had to ask for another room. Then to top things off on our 2nd night someone came banging loudly on the door it was already 12:30 p.m. I was falling asleep and they scared me and continued to bang on the door. I approached the door halfway and they started to ask if anybody was staying in the room I told them check the front desk and they told me they were checking to see if someone's in the room. I said you don't Bang on a door at 12:30 go check the front desk. . I was terrified and how he approached the room was so unpro. I understand if it was 8:00 p.m. but even still you can check records before going to disturb a guest. I called the manager his name was Ron and told him what happened and he said I'm sorry this is your first impression and I said actually my first bad impression was the dirty room you gave us and the syringe... I said I'll write that in my review. Ron didn't want to hear it and said go ahead and write that in your report. They are very dirty they are very rude and I would never recommend anyone staying here. Learn how to treat their customers decent. Clean the place. Everything is dirty. The bed and the towels

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Avanti International Resort closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is resorts.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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