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Azul Pools

265 inquiries |
Swimming Pool Contractor

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48934 Buena Vista Drive
Morongo Valley, CA 92256 | Get Directions

(760) 363-6340

http://www.azulpools.net

Monday - Friday 8:00 a.m. - 5:00 p.m.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 7/31/2015 Rose V.

His commitment is about service and quality. He reviewed everything with me. I would recommend him 100%.

He showed up and wrote an incredible detailed estimate and within a week he drew up plans. He reviewed everything with me. The plans were in total detail with a complete breakdown on what everything would cost, guarantees, and warranties. He explained the process from the beginning. I hear from him in the morning to tell me what is going to happen and he checks in with me in the evenings, Monday to Friday. The permits were signed off on everything other than the final inspection because the PebbleTec is being added. The quality of the work is excellent. Their time has been right on schedule other than what I keep adding on to the job. If I change something in the plans nothing happens without my permission. I would recommend him 100%. He is personable and his skills are great. He is easy to deal with. He reassured me that everything will be cleaned up. His commitment is about service and quality.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Azul Pools closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our company provides the building, reconstruction, and remodeling of pools and spas in the Coachella Valley and High Desert areas.

Primary Contact:	Daniel Jazo (Owner)
Business Started:	6/24/2004
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Licensing

California State Contractors License Board

Verified License

License Number: 841585
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Jazo Enterprises Inc.

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There are no additional web sites.

Contacts:
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