B & K Accessories ratings, reviews and complaints - Merchandise Retail By Telephone

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints allege misrepresentation of the products, failure to deliver ordered merchandise, delivered products are different from what was ordered, and failure to refund customers.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against B & K Accessories closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the sale of women's accessory and specialty stores, and fashion accessories.

Primary Contact:	David (Sales Manager)
Business Started:	1/1/2006
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Telephonic sellers are required by law to maintain a $100,000 bond and register with the Attorney General. Unregistered sellers may not solicit in California if their business or prospective purchasers are located in this state. To obtain registration information or file a complaint write to: Office of the Attorney General, Public Inquiry Unit, P.O. Box 944255, Sacramento, CA 94244-2550 or call, (800) 952-5225.

When solicited by telemarketers we urge extreme caution. Request that the caller send a catalog or brochure describing the items and its prices, or confirmation of the offer prior to placing orders. Request contact information, including billing and mailing address as well as the company's legal name and other DBA's. Generally, customers should beware of telemarketers offering to ship items COD.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

ACC Marketing

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Women's Apparel Retail

General Merchandise Retail By Telephone

Reputation Report

B & K Accessories

Complaints and Resolutions

Other Information