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B D Electric Company

362 inquiries |
Electric Contractors

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2509 West Sacramento Avenue
Chico, CA 95973 | Get Directions

(530) 386-2484

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/25/2019 L M.

Job Well Done

This is the second time that I've hired Brad Dana. The first time was two years ago to install fixed, outdoor lights along our front walk way and a sensor light for our driveway. Both have worked well to my specifications and wishes. Yesterday, Brad replaced a bathroom exhaust fan and installed a ceiling fan where there was no previous fixture or wiring. I'm so very pleased with both. Brad and his assistant, Anthony, are meticulous about the prep work, carefully moving a minimal amount of furniture and covering the entire area with clean drop cloths. As they worked on the jobs, Brad took the time to ask me the "little" questions, to learn my preferences. When they finished, they cleaned up everything: the boxes, etc. were in my recycle bin and there wasn't any dust left behind!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against B D Electric Company closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

B D Electric Company provides professional electrical contractor services for residential and commercial clients.

Primary Contact:	Bradley L. Dana (Owner)
Business Started:	3/21/2015
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Licensing

California State Contractors License Board

Verified License

License Number: 1002258
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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