B M I Computer Connection ratings, reviews and complaints - Computer Repair and Disaster Recovery

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Some complainants allege dissatisfaction with repairs or time to repair. The company responds in some cases by offering explanations, replacing equipment, performing repairs or issuing partial refunds. Some complaints remain unresolved, meaning the complainant is not satisfied with the company's responses.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against B M I Computer Connection closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is the sales and service of computers.

Primary Contact:	George Solei (President)
Business Started:	1/1/1985
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

B M I Computers

Computer Connection

BMI Computer Service

B M Computer

Websites:
There are no additional web sites.

Contacts:

Peter Nasimi (Manager)

Nancy Rokhsar (Bookkeeper)

Sam Nsomi (Contact)

Ben Nasami (Owner)

Ben Soleimani (General Manager)

Addresses:

611 North La Cienega Blvd., Los Angeles, CA, 90069

Reputation Report

B M I Computer Connection

Complaints and Resolutions

Other Information