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B P R Wood Floors

57 inquiries |
Flooring Contractors

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299 Carmel Avenue #127
Marina, CA 93933 | Get Directions

(831) 512-4830

Please contact us for our business hours.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/16/2014 Joe B.

Excellent craftsman. The kind you don't see any more

Moris took my severely damaged hardwood floor, replaced part of it and restored the entire floor to as new condition. He displays extreme attention to detail. His job commitment is outstanding and he is a perfectionist. He's on time, courteous and indeed a professional. You will never be disappointed in his work. Fell free to email me for more specifics.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against B P R Wood Floors closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

B P R Wood Floors provides professional tile and hardwood floor installation for residential and commercial businesses in Marina, California and neighboring areas.

Primary Contact:	Balmoris Orellana (Owner)
Business Started:	4/20/2013
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Licensing

California State Contractors License Board

Verified License

License Number: 983054
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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