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Barwood Taxi

109 inquiries |
Taxicab Companies

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8201 Snouffer School Road
Gaithersburg, MD 20879 | Get Directions

(301) 984-1900

http://www.barwoodtaxi.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/23/2021 christina c.

Literally was over a half an hour took me a little longer to get downstairs due to my disability too see the cab driver drive off. Horrible company

Literally was over a half an hour took me a little longer to get downstairs due to my disability too see the cab driver drive off. Horrible company I don't want to follow everyone with an uber account in fear I'll use all my disability money on ubers plus i like the excersise. I just would like them to do better and not have a hard time finding a driver to accept the call and ride people like myself is horrible it's still money and they act like it's a bad thing i guess it's hard for them to wait now this is definitely a ongoing issue the drivers don't want to do the call and ride cause they don't get paid to there employers will pay them as soon as the receive the money themselves but that 100 discrimination to me i feel

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Barwood Taxi closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is taxicab companies.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

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