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Baseline Animal Hospital

120 inquiries |
Animal Hospitals | Business Alert

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9760 Baseline Road Suite 100
Alta Loma, CA 91701 | Get Directions

(909) 987-4788

http://www.baselineanimalhospi...

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Baseline Animal Hospital closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide animal hospital services.General health exams,orthopedic surgery,dentistry,digital X-Rays,intensive care,Vaccinations,boarding,grooming and bathing.

Primary Contact:	Nancy Gurieges (CEO)
Business Started:	1/1/1955
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

This company is not a member of the Better Business Bureau. The company is misusing the Bureau's name and/or logo improperly and without permission. The company has been notified as of February 27, 2013 to remove all references to the Better Business Bureau's name, logo, and/or initials.

Industry Resources

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Additional Info

DBAs:

Yucaipa Animal Hospital

Pedley Veterinary Hospital

Websites:

Contacts:

Gaymal Gurieges (Owner)

Amira Boutros (Controller)

Addresses:

32161 Yucaipa Blvd, Yucaipa, CA, 92399

6363 Pedley Road , Riverside, CA, 91701

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