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Battery Headquarters Inc

77 inquiries |
Electronic Equipment Retail

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821 Breckenridge St
Owensboro, KY 42303-0310 | Get Directions

(270) 683-0618

Company Rating

BBB

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/22/2022 Tommy L.

Golf cart malfunction

Please don't bring your golf cart here. I did so about 3 months ago. Just now got it back and it's worse than how I took it. The mechanic I dealt with looked like a crack addict which is more than likely the one who was supposed to "work" on my cart but instead I have to take it elsewhere. The time it took and now what I'm dealing with is more than the cost of going elsewhere do better battery headquarters. Only reason I went to that business before was because my wife's bestfriends husband worked there. No longer does moved on to bigger and better things but this is ridiculous. Golf carts are not cheap I can assure you I don't just own one but when I trust someone to fix it and it's not right and completely messed up that's when I have an issue.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Battery Headquarters Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is Electrical Apparatus And Equipment

Primary Contact:	David Bigger (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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