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Bay City Motor Inn

44 inquiries |
Hotels

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116 N Samish Way
Bellingham, WA 98225-6029 | Get Directions

(360) 676-9191

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/1/2021 Jennifer T.

Let everybody know what a crappy hotel this is and that they should not stay here, because the owner is an a**hole.

Hi I've been staying at the Bay City Motor Inn on Samish Way in Bellingham for a couple months now and have been treated nothing but poorly since I've been here the owner is degrading towards women in my toilet overflowed and he came up to my room to fix it and told me I was stupid because I didn't know how to turn off the toilet he denies me guest even though it says in my paperwork that I could have guessed and tells me that if I don't like it I could leave he denies me the continental breakfast said that I'm not a paying customer of a daily rate that I'm a paying customer very clear rate and I'm not allowed the continental breakfast they don't clean my room properly I pretty Clean my own room with my cleaning supplies I vacuum my room I clean my bathroom because they don't do it they don't even change my bedding I have to do it myself like this is the worst hotel I've ever stayed at and I just think everybody should know.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bay City Motor Inn closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is providing hotel accomodations.

Primary Contact:	Tomiko Mochizuki (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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