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Bay Parkway Food Inc.

15 inquiries |
Independent Grocery Stores

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320 Kings Highway
Brooklyn, NY 11223 | Get Directions

(718) 336-7200

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/31/2020 Aileen M.

They don't properly display the prices and their customer service is horrible!

This is an Asian food market that sells fish. The area where the fish is kept is unsanitary. They had a bucket of live fish that was kept in front of their stands for all the customers to see the fish slowly choke to death. That should've been kept behind the counter! They don't properly display the prices and their customer service is horrible! I had bought salmon there and I made sure to clean the fish before I consumed it later that night. It gave me and my husband food poisoning. When the guy handed us the fish is wasn't properly packaged. They gave it to us in a plastic bag. I paid $20 dollars for fish that made myself and my husband sick! They need to be inspected and not by someone that they can bribe. It's unsanitary and gross. The area where they cut up the fish is not clean. They don't use gloves when they're cutting up the fish and I suspect that they're refrigerated stands are not working properly. You can see some of the ice was a bit melted.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bay Parkway Food Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is independent grocery stores.

Primary Contact:	Owner
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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