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Beaumont Auto Repair Specialist

126 inquiries |
General Auto Repair Services

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1060 East 6th Street Suite B
Beaumont, CA 92223 | Get Directions

(951) 845-4673

Mon-Fri: 8AM-5PM Sat: 8AM-1PM

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/29/2018 PENNY S.

This is a bad experience

The company Beaumont automotive repair Scott Burt one of the mechanic that works there told me I needed a new transmission in my car so he picked up my car and took it to his shop to get fixed well it was there for 11 weeks I just had a new motor put in my car 2 years ago a new starter new tires, new struts, he never did nothing to my car he totally destroyed my car after 11 weeks I decided to go down to the shop well my stomach turn when I seen my car he had it completely torn apart the front end on the bottom is all dented up I don't know what he did but he still didn't work on my car like he was supposed to. The to find out he had his girlfriends daughter sleeping in it. He totally ruined my car i don't even want it any more!!! I had it towed back home which was 77 miles away. It just breaks my heart all that money down the drain because of Scott Burt. Drive it in tow it out!!!! I would not recommend anyone to take there car there.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Beaumont Auto Repair Specialist closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Our fully trained, ASE Master certified technicians provide sophisticated, professional, and highly technical auto repair and automotive maintenance services, using state-of-the-art computer diagnostic equipment.

Primary Contact:	Customer Service
Business Started:	9/28/1983
Social:

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Licensing

Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.

A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Beaumont Automotive Repair

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