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Bernard Samberson Jr. Concrete & Excavation, LLC

84 inquiries |
Concrete Contractors

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169 North Vernon Avenue
Newark, OH 43055 | Get Directions

(740) 745-5990

http://www.sambersonconcretean...

Monday-Friday:
7:00 AM-9:00 PM

Company Rating

AAA

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Customer Reviews

based on 8 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/2/2015 Chris R.

The work always look nice. He follows up very well. He is a good old country boy and a great guy.

Bernard Samberson is very good. He does work for me every once in a while for the last five years such as flat concrete, basement or flooring. He is a good, old country boy and a great guy. He follows up very well. He is there when he says he will be there. The work always look nice. If there are any issues he fixes them right away. I would recommend his company and have to different people who needed concrete work done like other homeowners.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bernard Samberson Jr. Concrete & Excavation, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Bernard Samberson Jr. Concrete & Excavating serves East Central Ohio including Newark and Mt. Vernon with complete concrete construction and excavation.

Primary Contact:	Bernard Samberson Jr. (Owner)
Business Started:	1/1/1998
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Bernard Samberson Jr. Concrete & Excavation

Websites:
There are no additional web sites.

Contacts:

Mary Samberson (Secretary)

First Name:

Last Name:

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