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Bertha's House Cleaning

Member | 482 inquiries |
Janitorial Services

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210 Randy Street
Pomona, CA 91768 | Get Directions

(909) 967-4060

Monday - Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 3:00 PM
Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 03/09/2017
This company is a Member of Business Consumer Alliance.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bertha's House Cleaning closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Bertha's House Cleaning provides professional commercial and residential cleaning. Services offered include house cleaning, real estate cleaning, moving cleaning, business cleaning and window cleaning. Se Habla Espanol.

Primary Contact:	Bertha Reynoso (Owner)
Business Started:	3/25/2004
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About Bertha's House Cleaning

Whether you need your home or business completely cleaned at a price you can afford, Bertha's House Cleaning is your #1 choice. Attending to the details and paying attention to the smallest tasks sets us apart.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

eboo

Bertha's Housecleaning

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