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Best Cut

160 inquiries |
Beauty Salons Services

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12590 Rockside Road
Garfield Heights , OH 44125 | Get Directions

(216) 475-6722

http://www.signaturestyle.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/30/2019 Manisha P.

STOP FALSE Advertising.

I walked into the store wanting to buy shampoo and conditioner I looked at the side wall where all the products were and most of them were on sale buy one and get one 50 percent off and there was whole separate racks full of shampoo and conditioner were 50 percent off, so I went to those racks. I am asking the lady is this all 50 percent off she rudely says NO. I said, these whole racks, it states right on it it's 50 percent off, she rudely said I don't know why they put everything in that 50 percent off racks, it's not on sale. I told her then why do you have the whole racks with all this shampoo and conditioner on these racks stating 50 percent off. Then she rudely went on cutting her clients hair. I even have the picture of the racks stating the sale and then I asked her name she rudely replied that my name is Annie. I want the manager of the store to discipline her if the products were not on sale then they need to get proper sign on their racks.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Best Cut closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is beauty salons services.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

In California, individuals and companies offering barber or cosmetology services are required to obtain a license. For the most up-to-date information regarding licensing status and general information, consumers may contact the Board of Barbering and Cosmetology by calling (800) 952-5210 or by visiting their website at www.barbercosmo.ca.gov or by email at barbercosmo@dca.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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