Better Health Solutions

On October 11, 2001, the company sent a letter stating they are closing their doors due to financial difficulty as of November 1, 2001. The company is asking customers not to return the pads and mattresses because the merchandise will be refused. Customers who have already returned the mattresses and have not received a refund will have the opportunity to get the mattress back or obtain a check for $23.00 to cover the cost of shipping. The deadline for contact is November 1, 2001. For additional questions and to contact the company visit their web site at www.betterhealthsolutions.net. to make your request by email or call, 1 (310) 358-9954. According to the Food and Drug Administration (FDA), companies that manufacture or sell devices intended for medical purposes must first obtain marketing clearance for their products from the FDA. To date, the FDA has not cleared any magnetic products for marketing. Any company selling merchandise outside of its permanent place of business must provide consumers with a three day right to cancel if the purchase price is more than $25. According to the Federal Trade Commission's cooling off rule, the right to cancel extends until midnight of the third business day after the sale. The salesperson is required to advise you of your right to cancel at the time of the sale and provide two copies of the cancelation form on a copy of the contract or receipt. The contract should be dated, listing the name and address of the seller.