Beverly Hills BMW ratings, reviews and complaints - New Car Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Beverly Hills BMW closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

BMW of Beverly Hills offers the sale of New BMW vehicles. Additionally, we provide the sale of used cars, including Convertibles, Sedans, Sportscars and much more.

Primary Contact:	Sean Ramezani (GM)
Business Started:	2/13/1998
Social:

About Beverly Hills BMW

At Beverly Hills BMW, we offer new BMW cars in Los Angeles, and used cars, including sedans, convertibles, sports cars like the 6 Series and 7 Series, and more. Our sales staff will help you find that new or used car you have been searching for in Los Angeles.

Interested in Beverly Hills BMW?
Contact them directly!

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Beverly Hills, Inc.

F A A Beverly Hills, Inc.

FAA Beverly Hills, Inc.

Beverly Hills B M W

B M W of Beverly Hills

Websites:
There are no additional web sites.

Contacts:

Tasos Theodorou (General Manager)

Shawn Nehrir (IT Manager)

Bruton O. Smith (Owner)

Customer Service

Michelle Pinkston (Controller)

Other Categories:

Used Car Dealers

Addresses:

5151 Wilshire Boulevard, Los Angeles, CA, 90036

8833 Wilshire Blvd, Beverly Hills, CA, 90212-3414

Reputation Report

Beverly Hills BMW

Complaints and Resolutions

Other Information