BH Pool Construction, Inc. ratings, reviews and complaints - Swimming Pool Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against BH Pool Construction, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is providing pool construction services.

Primary Contact:	Mark Collins (General Manager)
Business Started:	3/2/2000
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 858296
Status: Canceled

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

According to the company, the entered into an agreement for a Blue Haven Pools franchise on November 1, 2006. They will provide warranty work for pools installed by the previous franchisee Par Pools, Inc. If you have not contacted BH Pool Construction doing business as Blue Haven Pools after November 1, 2006 and have concerns or warranty issues, we suggest that you first contact them to attempt to resolve your issue.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

B H Pool Construction, Inc.

Websites:
There are no additional web sites.

Contacts:

Renelle Lahlou (CEO/President)

David Lee Pippin (Vice President/Treasurer)

Emmanuel Ortiz (Service Director)

jesse Nolasco (Construction Manager)

Addresses:

41-995 Boardwalk, Suite L-1, Palm Desert, CA, 92211

2030 Main St. Suite 1030, Irvine, CA, 92614

Reputation Report

BH Pool Construction, Inc.

Complaints and Resolutions

Other Information