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Big 5 Sporting Goods

  149 inquiries |
Sporting Goods Retail

3610 West Baseline Road
Phoenix, AZ 85041
| Get Directions

(602) 237-9080

http://www.big5sportinggoods.c...

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/13/2022

I was quite frankly denied the customer service assistance I expected to the bare minimum

I walked in front door a s had 3 workers l at once ask me can I help you? The approach was so direct and spontaneous that I was a little overwhelmed to say the least, I then said yes thank you or said toward the fact that I would be browsing for be it I'm not sure which interest I may be leaning toward I just know I need to start some productively of some sort in my daily routines. I knew from advertisement that big buy carried all sort of physical games, self induced physical health devices, and or self monitoring devices that would show some direction in stability and health enhancements that would comply with my individually needs. Any way , aside from my personal expectation I was quite frankly denied the customer service assistance I expected to the bare minimum telling me I may not enter the store to browse so to speak and told to leave. I walked out as told. After walking out. And regaining composure and weeping my mind around what just happened I turned back around and reentered to clarify what just transpired and was a very hostile and very rude service clerk by the name of ? I will submit her name at bottom. Because i am going too the 3 workers to hear what I am complaining about. She stated that I was loitering which is a false statement I never stood in one spot but to listen to her and the other two speak. I was refused service and told to once again leave. I'd like to press a grievance or submit a charge of discrimination and prejudice either for

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Big 5 Sporting Goods closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is sporting goods retail.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
There are no additional contacts.