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Big John's

  14 inquiries |
Convenience Stores

Highway 17 & County Road 640
Church View, VA 23032
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(804) 758-0718

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/5/2021

This store is a family run store, it's convenient for our family because it's close. This week on 3/4/21 an employee( Chris) came from the back walked up to the cashier while my son was paying for his items, whispered in her ear about my son and walked away then on 3/5/21. Sandy does it to my other son and she is the owner I believe. Never had a problem with any of them being rude and disrespectful to our family in the store nor my family to them but there is an issue that we are dealing with concerning a nephew of theirs and it has never been brought in the store or nothing has taken place on that property but This is very Unprofessional of this family to make us feel unwanted in that store for an unrelated problem with the store or any of the employees that work there. The nastiness and disrespect that they have shown my family while in that store is as bad as a spit in the face!! I'm very Disturbed that this has happened. I have worked in retail and You don't bring personal problems in the store nor do you Disrespect your customers in the manner that my family has been disrespected while they were in an establishment such as this! Sounds like they are in need of some customer service skills! I'd like those individuals to apologize to each of my boys that they did this to and make sure it never happens again. No one should go into a store and be made to feel this way under no circumstances.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Big John's closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is a convenience store.

Primary Contact: Sandy Powell (Owner)
Business Started: N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Big Johns

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses: