Black Bear Pool Construction ratings, reviews and complaints - Swimming Pool Contractor

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Black Bear Pool Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We specialize in custom pool construction, adapting to the needs and dreams of each client. Our team are highly trained in new construction, remodeling, equipment installation and plumbing.

Primary Contact:	Greysi Pierceswift (RMO)
Business Started:	2/23/2022
Social:

About Black Bear Pool Construction

Black Bear pool is a family-run business, managed by Eduardo who has over a decade of pool construction experience. Our company was built on perseverance, dedication, hard work and integrity. We look forward to being a part of your pool building journey.
We are committed in delivering a great experience to our customers, from the initial design to the final touches. We take pride in our work and we seek to provide exceptional results to our clients and value in providing integrity, honesty and quality.

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Licensing

California State Contractors License Board

Verified License

License Number: 1115310
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Eduardo Villasenor (CEO/President)

Reputation Report

Black Bear Pool Construction

Complaints and Resolutions

Other Information