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Bochek's Collison Center

294 inquiries |
Automobile Body and Paint Repair Services

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1009 Russellton Road
Cheswick, PA 15024 | Get Directions

(724) 274-5755

Monday - Friday 7:00am - 6:00pm

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/24/2013 Alex

They ripped me off! DON'T Go Here!

I paid $69.95 in August 2013 for "Front end alignment" which was not performed on my car. I had a master mechanic consultant inspect & test drive my car before & after it was at Bochek's. My car still pulled to the right just the same, & it was clearly evident that the tire rods were not adjusted at all, not even touched by Bochek's. The alignment was not performed properly, at all. My type of car should have the rear wheels aligned first, then the front wheels. Bochek's did not even pretend to do the rear wheels. They ripped me off, charged me for the front, which was not performed. They did not even pretend to do it properly. STAY AWAY!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bochek's Collison Center closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Bochek's Collison Center provides general auto repairs, auto body, paint & interior services.

Primary Contact:	Alan Bocheck (Owner)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Other Categories:

General Auto Repair Services

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