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Bonanza Inn & Suites

  51 inquiries |
Hotels

1001 Clark Avenue
Yuba City, CA 95991
| Get Directions

(530) 674-8824

http://www.bonanzainnyubacity....

Company Rating

B

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/22/2021

She threatens us that she is going to call the cops if we aren't out by the deadline.

I don't know if you guys can help me but I have a complaint for the bananza inn & suits the lady's name is trish. My mother is disabled had cancer is heavy set with blood clots in her arms and we weren't going to meet there out deadline for the room. We explained her situation and asked for a 1hour extension because of her disability and she threatens us that she is going to call the cops if we aren't out by the deadline. I came to the front desk to file a complaint with trish who threatens to call the cops and did call but they said they don't take complaints and can't give me owners info so I can complain. I took his name indi and hers trish down on paper and said I was going to find away to make a complaint. When I got back to the room my fiancé tells me they just got a call and thy said we were kicked out of the room. We rented two rooms the jacuzzi suite and a room across with two queen beds because I went to the desk to file a complaint which never happened because they don't have a place to file or info on who or were to complain. They retaliated by kicking us out and calling the cops in our second room I have my handicap mother who is a cancer patient and one and a half year old and three other children sitting outside with all our stuff I need to know information on how to file and complain on these people to get them fired because what they did is absolutely unacceptable to do to disabled people I'm appalled and disgusted at the service and them calling cop. helpme

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against Bonanza Inn & Suites closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is hotels.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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