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Bonny L. Rice, MBA Tax Preparation

Member | 254 inquiries |
Tax Preparation Services

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1753 New Long Valley Road
Clearlake Oaks, CA 95423 | Get Directions

(707) 998-9156

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Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 03/07/2014
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 3/10/2014 Juanita C.

Fantastic Service!

Bonny L. Rice, MBA Tax Preparation prepares my yearly taxes, both personal and small business. She absolutely meets all of my expectations. I definitely will recommend her to others, as I always do. She is very prompt and thorough. Bonny has been doing my taxes for several years. She is always available to answer my questions and give advice.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bonny L. Rice, MBA Tax Preparation closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Bonny L. Rice, MBA Tax Preparation provides the preparation of Federal and State Income Taxes for individuals, a Partnership and a Corporation. Senior and Referral Discounts.

Primary Contact:	Bonny L. Rice (Owner)
Business Started:	11/7/2004
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About Bonny L. Rice, MBA Tax Preparation

Bonny L. Rice has over 20 years of experience and is an authorized e-file provider with the IRS and Franchise Tax Board. Registered with the California Tax Education Council # A119905.

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Licensing

California law requires tax preparers to register with the California Tax Education Council, (CTEC) and to post bond in the amount of $5,000.

To verify registration status, contact the CTEC by writing to, P.O. Box 2890, Sacramento, CA 95812-2890, or call (877) 850-2832, or send an email to info@ctec.org. The CTEC also maintains a website for online searches at https://www.ctec.org/payer/content.aspx?contentid=5

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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Bonny L. Rice MBA

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