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Bosskicks.com

  230 inquiries |
Online Retailers |   Business Alert

11432 South Street Suite # 170
Cerritos, CA 90703
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(800) 730-5018

http://www.rockkicks.com

Company Rating

A

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Most complainants allege non delivery of shoes and assessories purchased from the company's internet site. Other customers complain orders arrive in the wrong size or color, and they are unable to make exchanges, or sucessfully return the products for a refund. Most stated that despite contacts made to the company by telephone or email the company failed to respond.

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Complaint Closing Statistics

0 complaints against Bosskicks.com closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing gerneral merchandise by internet.

Primary Contact:
Business Started: N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

The Federal Trade Commission's Mail Order Rule allows the seller 30 days to ship ordered products to the buyer unless otherwise specified at the time of purchase. If the seller cannot ship within the 30 day period, they are required to notify the buyer in writing of the delay, and give the option of waiting, or having their money returned within seven days. Credit card payments must be credited within one billing cycle.

Merchants who violate the Rule can be sued by the FTC for injunctive relief, monetary civil penalties of up to $11,000 per violation (any time during the five years preceding the filing of the complaint), and consumer redress (any time during the three years preceding the filing of the complaint). When the mails are involved, the Postal Service also has authority to take action for problems such as non-delivery. State law enforcement agencies can take action for violating state consumer protection laws.

Other Considerations

As of 10/12/05, this company's website indicate that the company has been sold and that credit card purchasers should contact their credit card company for a charge back and that any orders paid for by check will be filled.

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Additional Info

DBAs:

Bosskicks, Inc.
Boss Kicks
Rockkicks.com
RockKicks
Rockkicker.com

Websites:

Contacts:
There are no additional contacts.

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