Boulevard Buick GMC Cadillac ratings, reviews and complaints - New Car Dealers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Boulevard Buick GMC Cadillac closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At Boulevard, we have an excellent selection of new and pre-owned cars, trucks, vans and SUV’s so we can help you find the exact vehicle you need.

Primary Contact:	Ron Charron (General Manager/COO)
Business Started:	1/1/1961
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Boulevard Buick, Pontiac, GMC

Boulevard Buick/Pontiac/GMC

Boulevard Automotive Group

Boulevard Buick, G M C, SAAB and Subaru

Salta Pontiac

Websites:
There are no additional web sites.

Contacts:

Garth Pasfantino (Service Manager)

Mike Forster (Service Manager)

Brad Willingham (Vice President)

Chad Charron (General Manager)

James Willingham (President)

Addresses:

2850 Cherry Avenue, Signal Hill, CA, 90755

3369 Cherry Avenue, Long Beach, CA, 90806

Reputation Report

Boulevard Buick GMC Cadillac

Complaints and Resolutions

Other Information