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Brambila's Drapery, Inc.

442 inquiries |
Interior Designers

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5018-20 West Venice Blvd.
Los Angeles, CA 90019 | Get Directions

(323) 939-8312

http://www.brambilas.com

Please contact us for a private consultation.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 3/26/2022 Lenore K.

Do not use this company!

I am writing this review to prevent anyone from using this company. The owner is arrogant, unreliable, untruthful and horrible at consistent communication. Some of their work was good quality but what wasn't was really bad. We had a project with which they were involved from the inception which turned out to be done with poor, careless workmanship. We have electric shades which do not stay in the tracks and cannot be fixed. Not only are we unhappy with the shades they held the job up for months as their part of it was integral to the completion. The owner's response was a lot of finger pointing and blaming other vendors on the project. Several of their workers were rude and disrespectful. Save yourself a lot of heartache, do not use this company!!!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Brambila's Drapery, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

At Brambila's Drapery Inc,, we offer a variety of window coverings that can be custom made just for you. Should you want to design your own window treatments or furniture we will work with you to bring your ideas to life.

Primary Contact:	Juan Brambila, Jr (President/Owner)
Business Started:	2/6/1993
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Brambila's Draperies

Websites:
There are no additional web sites.

Contacts:

Ann Brambila (Vice President)

Customer Service

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