Brian Berg Insurance Services ratings, reviews and complaints - Insurance Brokers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Brian Berg Insurance Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Brian Berg Insurance Services is an independent insurance broker specializing in homeowners, condominium, commerical property, and personal insurances.

Primary Contact:	Brian Berg (President)
Business Started:	9/23/2003
Social:

About Brian Berg Insurance Services

BBIS, Inc. provides superior products at affordable costs. We focus on a higher level of Honesty, Integrity and Customer Service than our competitors. We recognize that you have a choice in who provides your insurance needs and strive to provide those intangible aspects of business which aid in peace of mind, comfort and reliability. Essentially we are selling you a promise for the future. We keep our promises!

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Licensing

California Department of Insurance

Verified License

License Number: 0E52049
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Brian Berg Insurance Services, Inc.

Websites:
There are no additional web sites.

Contacts:

Ellen Van Horn (Sr. Account Manager)

Other Categories:

Homeowner Insurance and Warranty Services