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Reputation Report

BrickTrainShop.com

  102 inquiries |
Toys Retail |   Business Alert

475 West Esplanade Avenue
Hemet, CA 92543
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Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Complainants allege false advertising and deceptive sales practices. Complainants state they purchase what they believe to be and what are described as actual Lego sets, however, what they receive are manuals instead of products. Complainants further allege they are not refunded the shipping costs, which are inflated to begin with or experience difficulty obtaining refunds.

In general the company responds to complaints by explaining the items offered are manuals and the descriptions make this clear. In some cases the company issued refunds and in general request for refunds of the shipping cost are denied.

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Complaint Closing Statistics

0 complaints against BrickTrainShop.com closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing the sale of toys specializing in Legos.

Primary Contact: Clifton Stults (Owner)
Business Started: 8/21/2009
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

OOB - Out of business

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Brick Train Shop

Websites:
There are no additional web sites.

Contacts:

Christina Stults

Addresses: