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Buckhannon Manor

18 inquiries |
Apartment Rental and Leasing

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10 Nona Street, #10
Buckhannon, WV 26201-2747 | Get Directions

(304) 472-7353

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/22/2021 Thomas S.

Poor customer service!!

I was at my mother's apt talking to my wife when there was a load hard serious of knocks. At first we didn't answer because my mother was out with my sister. After about the 5th time my wife answered against my advice. Long story short the manager was extremely rude and made false claims about me she slandered my name and attempted to get me arrested. This is after the half ass handyman was running his mouth I refused to engage his attempt to get my gaw up I gave him my number so if he wanted to discuss it somewhere out side my mother's apt. They both was rude and disrespectful all the way out side the manager even ask my wife aren't you homeless because your house burned, then laughed. I want the manager and her handy boy fired they were extremely rude and disrespectful.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Buckhannon Manor closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's providing apartment rental services.

Primary Contact:	Patty Philips (Manager)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Buckhannon Manor Apts

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

10 Nona St, Buckhannon, WV, 26201-2747

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