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Bud Davis Cadillac Inc.

52 inquiries |
New Car Dealers

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5433 Poplar Avenue
Memphis, TN 38119-3634 | Get Directions

(901) 881-0177

http://www.buddaviscadillac.co...

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 10/28/2019 Robert N.

Just alerting readers to be very aware / noticeable when dealing with Bud Davis Cadillac.

I purchased (4) new Vogue tires (m+s 245/45R20-103V-XL) from Bud Davis Cadillac on poplar in Memphis Tenn. The first set of tires put on my car. The one tire was defected with a yellow tint in the white wall that could not be washed out. I returned my car to Bud Davis and the tire was replaced with a new one. The tire looked okay a first. But after I arrived home and took a closer look. I found that the new tire had the same issue just not as bad. Rather than spending all my time going back and forth to Dud Davis and they continue to pass defected tires off on me. I went on the internet and purchased (out of pocket) the (1) tire I needed and it was okay. I feel that the tire department should have detected that there was something going on with the tire the first time. ESPECIALLY the second time around. I will continue running Vogue tires on my car. Just never purchase from Bud Davis Cadillac again.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Bud Davis Cadillac Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a new and used car dealership.

Primary Contact:	Bobby Cline (General Manager)
Business Started:	6/25/1974
Social:

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Licensing

Companies selling vehicles must register with the Department of Motor Vehicles.

For the most up-to-date information regarding licensing status, consumers may contact the Department of Motor Vehicles, Licensing Section, by calling (800) 777-0133 or visiting their website at http://www.dmv.ca.gov/olinq2/welcome.do

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Cadillac-Saub

Websites:
There are no additional web sites.

Contacts:

Bud Davis (CEO)

Jon Neal (Finance Manager)

Kindle Davis (President)

Other Categories:

Used Car Dealers

General Auto Repair Services

Addresses:

P.O. BOX 171286, Memphis, TN, 38187-1286

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