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Budget Hardwood Flooring

230 inquiries |
Floor Materials Retail

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9303 Greenleaf Avenue
Santa Fe Springs, CA 90670 | Get Directions

(800) 930-4770

Mon - Fri: 8:00 am - 8:00 pm Sat - Sun: 9:00 am - 2:00 pm

Company Rating

AAA

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Customer Reviews

based on 8 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/22/2015 Travis S.

After meeting with four other companies, I hadn't found anyone nearly as professional, personable, or competent as Mr. Reese.

I needed the hardwood floor for my entire house sanded and stained on an incredibly short notice. Darrell Reese worked around my schedule, came out and gave me an estimate. After meeting with four other companies, I hadn't found anyone nearly as professional, personable, or competent as Mr. Reese. He and his team came out when they said they would and did an AMAZING job on the floors. I mean... incredible. I'm insanely happy with the work they did, and would recommend them without reservation for any flooring job - you simply can't do any better in the Los Angeles area.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Budget Hardwood Flooring closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Budget Hardwood Flooring provides experienced craftsmanship and manufactured high quality hardware flooring products.

Primary Contact:	Rex Reese (Owner)
Business Started:	1/1/1995
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Alicia Avanto (Partner)

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