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Burbank YMCA

167 inquiries |
Recreation Centers

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321 East Magnolia Blvd
Burbank, CA 91502 | Get Directions

(818) 845-8551

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/20/2018 A S.

YMCA in Burbank iis discriminating the boxing class saying it luring kids there oun words

Burbank YMCA is trying to get read of boxing they are taking out the ring by the end of September 2018 saying in there words it's luring kids the YMCAS word they say boxing is promoting violence and it teaches nothing. yMCA CEO is having there own employees spying the class when the YMCA has kids running up and down the stairs with no supervision. The boxing class is a great class you are tought the basic it's cardio your coordination at anyleavel. the person who is in charge is a very rude lady and if does not stop I'm going to have our class all go and cancel our membership and that YMCA in Burbank is going to lose a lot of money and members and my children. It's very upsetting . I want the word spread so every one now's that that YMCA CEO and employees are decriminding our class and only target the boxing class and no other workout class.Somthings very wrong at that YMCA .

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Burbank YMCA closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is offering recreation services.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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